FAQs

We provide shipping all over Pakistan through PostEx and Leopards. Deliveries can take 4-6 business days.

Slight color differences may occur due to lighting or screen settings. These variations are normal and not considered defects. We ensure all products meet our quality standards.

You can cancel your order before the item is shipped.

Any amendments can be suggested within 24 hours from the receipt of the order. Any amendment to the original order after 24 hours may be subject to additional charges which will be determined after reviewing the requested changes.

We offer exchanges within 7 days of delivery only if the product is damaged, defective, or incorrect. Items must be unused, with original tags and packaging intact. Sale items, stitched articles, and custom pieces are not eligible for exchange. Shipping costs for exchanges are paid by the customer.

On dispatch, you will be provided a Tracking ID for your order through email and SMS. Youcan log on to PostEx and leopards website for local order respectively, insert you’re tracking ID and track yourorder.
PostEx:
https://postex.pk/tracking
Leopards courier:
https://www.leopardscourier.com/tracking

If the size doesn’t fit, you may request an exchange within 7 days, provided the item is unworn, unwashed, and in original condition.
Please note: return shipping is the customer’s responsibility.

We do a detailed check of all our products before packaging it. However, if your purchased item is damaged we will verify it and arrange exchange within 7 days of purchase.

After you’ve placed an order of your desired product, a code will be sent to the mobile number you provided previously. After submitting this code, your order will have been confirmed. This process only helps us to improve our delivery system.

You should have received an SMS with your code by now. If it isn’t there, you may hit resend again. If you still didn’t receive the code, you may have provided with the wrong number. If that is the case, kindly double check your number on the checkout page, and if you’re sure your number is correct you will receive a call from us.

Yes, your order has been placed; this process just helps us to provide better customer service. We highly recommend that you submit the code for a faster delivery.

Following are the payment options available for your convenience:

Cash On Delivery

Credit Card payment (Visa Debit/Credit, Master Debit/Credit,)